As a fellow business owner I can understand that it’s been a wild ride over the last couple of years. Since I created Erich Stauffer back in 2007 we have seen markets rise and fall, businesses start and fail, and entire economies collapse. Next year promises more of the same, or worse, but we have reason for hope. There will always be a place for the kind of business owner that adds value to each customer interaction because people will always have needs to be met. Meeting customer’s needs and exceeding their expectations no matter what happens will continue to pay dividends despite the economy.
We have gone through several changes since 2007. We added more services as our customers have asked for them, such as search engine optimization (SEO), social media management, and traditional advertising assistance in addition to our original web design and development services. Jason Cobb, Chris Hendrickson, and most recently my wife, Suzanne Stauffer, have all worked hard to serve our customers since 2007.
Jason Cobb and Chris Hendrickson have served as executive and sales managers, respectively, but will both be transitioning into sales support role part-time as they take on new roles in other endeavors. Because of Suzanne’s work over the last year I have promoted her to Marketing Director and Vice President of the company, while I am remaining as CEO. In this role I lead and guide the direction of the company.
I want to personally thank you for your business over the last year and together look forward to not as things are, but as they could be.