Category: Marketing

  • Noise

    Recently one of my board members commented on the sheer volume of posts I was making on Twitter. He recommended I review what Michael Hyatt said about how to post frequently without flooding your followers, “I use Buffer to spread these throughout the day, so I don’t overwhelm my followers.

    Matt O'Dell, New Worship, image courtesy galerie Schleicher+Lange, Paris

    I started using it and it’s been great, but I started to wonder if just tweeting links to my followers was actually helping anyone (including myself). I love to share things, but do people really care? And what does it mean to the messages I do want them to care about?

    Chris Brogan, entrepreneur and social media expert, recently wrote a post entitled Our Responsibility as Media Channels where Brogan talks about how we are all media channels – no different than TV or radio stations – and we have a responsibility to our ‘viewers’ and ‘listeners’ to pay attention to both the content and the rate of what we are presenting.

    You may not think that you are helping to curate the web, but every time you share something, you are categorizing it and sharing it with someone the same way a museum director takes a bone from the earth, identifies it, and displays it in a case.

    Brogan says, “Attention is a currency, and if we spend too much of other people’s attention on frivolous posts and shares, we risk losing that attention…What if you look at this as your responsibility? What if you looked at all we just outlined with an eye towards making something bigger than just noise?”

    Noise

    Noise. That’s the word I’d been searching for to describe that feeling I had about sharing content that while useful, may be just, well – noisy.

    Brogan encouraged me to “[not] just push the stumble, the retweet, etc, but give some value to the share by giving your points, adding your two cents, blogging a piece around it, etc.,” which is what I’m doing here.

    Seth Godin, entrepreneur and marketing expert, recently wrote an article entitled, The trap of social media noise, “More noise is not better noise,” says Godin, who strategizes, “Relentlessly focus. Prune your message and your list and build a reputation that’s worth owning and an audience that cares.”

    That was one of my initial questions: Do people really care what I’m sharing? Does less noise equate with more attention? Is less really more?

    What Other People Are Doing About It

    While Buffer is a Chrome app that allows you to spread out what you are sharing throughout the day, Handpick, which Jon Mitchell, a writer for ReadWriteWeb and former editor of NewsTrust, recently wrote about in Handpick: Selective Social Sharing Without The Noise, is an app that allows you to sum it all up in one email.

    “The social Web is noisy,” writes Mitchell, who reviewed Handpick, a social Web app that collects things you want to share throughout the day and emails them to the contacts of your choosing in one email at the end of the day.

    Pete Williams, entrepreneur, author, and marketer, created NOISE RE/DUCTION, which aims to, “remove all the noise [in the business and marketing space] to find the stuff that’s actually valuable.” In other words, they are curating content.

    What are you going to do about it?

  • Can’t Create New Google+ Plus Page?

    Is your Google+ Plus Create Page Button Grayed Out and Not Allowing You to Create New Google+ Plus Pages?

    I currently have 13 Google+ Pages, but I’m unable to create more because the “Create” button is no longer active. Has anyone else had this problem?

    [Update 1/2/2011: The “Create” button is red again and I can click on it. It seems Google+ put me in a waiting period and then released me.]

  • Write What Matters to Your Customer

    I’ve been building sites with the thought process that content matters more than SEO. I’ve been doing that by solving peoples problems. I look for those problems by finding sticky posts on forums, reviewing Yahoo Answers questions, and reviewing search terms for people finding my site (only works after you have content).

    Here are some recent graphs of sites once I started using this method:

    What I’ve learned from that is that there are direct search results related to doing this strategy and I spend very little time backlinking because I don’t have to. They customers find me because I’m solving a problem for them – they look for me instead of me trying to bait Google to make them find me over someone else.

    After reading what this sales guy, Frank Rumbauskas of Never Cold Call (Again), has written and listening to his webinar, I’ve realized that the crux of his premise is that by creating content on your blog or in an email or fax that you send, you’re answering a problem, fixing something that your customers care about.

    The result is that you’re spending more of your time finding out what problems your customers are having, solving those problems and publishing the results so that other people who are looking for the same solutions find you and hire you. You’re no longer selling, you’re taking business as it comes to you, and it will.

    Don’t get me wrong, SEO is not useless. In fact it can be often be very useful as 70-80% of all traffic is organic vs. paid. I make part of my living from SEO web design, but I also make part of my income from affiliate marketing. Those are somewhat in juxtaposition as I make money from people who want more organic results and from people buying ads that display on my sites.

  • December 2011 Update

    This has been a busy month. We’ve been developing a new WordPress theme for use with all of our sites and it’s working really well. Let’s cover the sites recently converted to the new theme this past month.

    Managing Actions was converted from a management consulting business to a web site about management consulting.  The SDN continues to create fake news and has just recently started posting about individual topics versus news-bytes from its newsletter. eAccessories has had a lot of success this past Christmas season promoting ereader accessories along with Nook Share, which promotes nook covers.  Mobile Devices continues to cover – yep you guessed it – mobile devices, but now with the new, refreshed theme. Suzanne has began writing again on her popular motivated moms blog, And They Lived Happily Ever After, which also has a new, albeit different, theme. An Entrepreneurial Mind continues to add new posts and insights into what Erich is working on, dovetailing with eRich Online, which covers how to make money online. Learning Sets is a brand new site, but is already doing well, helping parents and teachers find educational science kits and toys for kids.  Lost Post, a blog about ABC’s LOST and pop culture in general, was also converted.  Query String, a web site that helps programmers find Google Map query string arguments, was also converted. Digitions, a blog about digital editions of books, magazines, and newspapers, has also been converted.  Geek Hand, which we wrote about in July when it was introduced, has also been converted and will soon be covering board game tournaments. Another one of our new blogs, C’outure, is now promoting high fashion clothes and accessories. Ether Fleet, formerly a network consulting service, now reports on cloud computing and GPS tracking software using the new theme. Stay Alert Energy is as bright as ever, continuing to post on how to stay alert. Erich Stauffer, the web site about the figurine designer for Arnart creations, has now branched out to cover porcelain figurines and other collectibles.  Webories, a web directories catalog, is now up and running after a long planning session.  And the last two new sites, Nookington’s and Item Processing, are both on the new theme and are providing quality content on Wii games, hardware, and accessories and items processing terms, respectively.

    Stay tuned as Cost Publishing continues to grow and provide guides to those looking to find information on the Internet.  Cost Publishing works hand-in-hand with the search engines to bring you relevant information about what you are looking for online.  Follow Cost Publishing on Twitter for more up to date information.

  • Affiliate Marketing with Mini-Sites

    Andrew Hansen says he maintains 20 mini-sites that make anywhere from $300 to $3000 a month and together they make him “5 figures a month”. Lets assume that one site is making $300 and one is making $3000 and “5 figures” means $10K a month. That would mean that the other 18 sites would be making $373 on average a month or to put it another way, all 20 sites are averaging $500 a month (this is where averages really skew things).

    In order to do this, Andrew follows a fairly easy process:

    1. Find high traffic keywords with low competition that is something he can sell – this is a ‘go with the flow’ method where you go where everyone already is searching for something they want, but they can’t find it – and then sell it to them.
    A. Use Wordtracker’s keyword tool and search for “does work” to find things that people say works or other phrases like this
    B. Determine if any of the keyword results are products that you could sell as an affiliate
    C. Use the normal due diligence to vett a keyword and competition.
    2. Write 5-10 pages of original content and then build up to 10-20 pages AND backlink OVER TIME.
    A. The 5-10 pages includes the home page (1), which should have no ads ‘above the fold’, the about page (2) – which should be a sales page as well, and 3 to 8 articles to begin (3-10). They should all contain original content and each page should be backlinked to, not just the home page.
    B. Post one more article a week and backlink to the new article each week until you have 5 to 10 more articles (5 to 10 weeks). This does two things: matches what Google expects as far as backlink growth and site growth AND shows Google that your site is growing and therefore can be trusted.
    Ideas for the about page: use this area to write about things like “how [your product] works” – stuff that isn’t sales keywords, but can grab traffic. You can also write about secondary (cousin) keywords here by saying how your product is like this other product and if you monitor your analytics you might see a desire for one of those other products, which could become another site for you.

    Ideas for Blog Posts

    If you have multiple affiliate vendors then you could make a post for each such as “Top 10 [Products] at Wal-Mart.com” and “Top 10 [Products] at Amazon” and on down the line. For products that overlap, you could compare affiliates and get paid either way, for example, “Compare [Product] at Wal-Mart.com to Amazon – Which is Cheaper, Faster, and Has a better Refund”. Basically what you want to do is mix and match, compare and contrast. Another example is to make categories that Amazon or Wal-Mart aren’t willing to do. For example, the retailer might just have a category for flashlights, but you run a flashlight mini-site so you have posts about LED flash lights, camping lights, pocket lights, and hand-crank lights.

    Oh, I forgot to mention that Andrew’s goal is not to just earn money – he says there are easier ways to make more money. What he’s interested in is the amount of money he can make for the least amount of work because what he is interested in is traveling. Affiliate marketing allows him to travel one week a month so in essence he makes at least $10K a month by only working 3 of those weeks finding good keyword, low competition niches, developing original content, and backlinking it. That’s essentially what I’d like to do both with product marketing and app development. I like the freedom and the work-to-income ratio it has the possiblity to provide.

    I believe that I can do this by pursuing a profession in Internet marketing and app development, which is a field of digital content creation and marketing that I call “niche publishing.”

    Niche publishing has a lifestyle that can free me from the burdens (security) of a 8-5, office job and a traditional ‘boss’. Even self-employed service businesses like computer repair or web design involve bosses – the customer. Although niche publishing has customers, they are much more passive.

    Digital content has the advantage of ‘build it and forget it’, ‘asset building’, and ‘multiple streams of income’, which service industries and typical 8-5 jobs do not provide. Imagine if every report or function you built at your 8-5 job would continue to pay you money over time and the more things you made for your job, the more money you made over time. That’s how Internet marketing and app development can work.

  • Affiliate Marketing in Indianapolis

    I’ve written about my meetup experiences here in the past so those who read my website may know I’m a member of the Indianapolis Affiliate Meetup hosted by Affiliate Summit. In the last meeting, I spoke about how to get started in affiliate marketing, but I was feeling bad because my site about nook covers was not doing so hot. Now part of this because demand in general was down, but part of it was because of duplication of content, Google put me in the sandbox for three months. The good news is I’m out now and the site is performing better, which makes me feel better about being an Indianapolis web designer and Internet marketer.

    This morning I met a lady at the Carmel, Indiana BNI chapter who was interested in creating affiliate marketing relationships with local vendors so I invited her to the Indianapolis Affiliate Summit meeting. She didn’t know about it and was excited to come. The group has a good mix of seasoned affiliate marketers, those learning about it for the first time, and those with other related skill sets like copyrighting, authors, and web designers. There was also interest from a printing company out of Kokomo that has recently opened up an Indianapolis office in Fletcher Park near the old Indianapolis airport.

    The last Affiliate Summit meeting was about how to start an Internet marketing business where I went through the 6 steps to making money online, but I didn’t go into how to find a niche or keyword metrics for success.  The next meeting will be about the Internet tax looming in Indiana and what we can do to stop it. We’re meeting at Buca di Beppo in Castleton and although most meetups don’t require you to buy food, the arrangement we made with the restaurant requires each person to pay $12 for a meal. This is not the norm, but if you’re coming for the first time this month, know what to expect.

    Thanks to Affiliate Summit for the free pass to Affiliate Summit West 2012 in Las Vegas. I can’t wait to learn more about Affiliate Marketing, but in the mean time, I’m watching Affiliate Summit videos with Blake from Blaze Communications in Carmel, Indiana. Blake runs Blaze Communications as a creative marketing firm and BS&T as a business strategy and technology forum in Carmel. The BS&T forum has a sub-group of member who also attend the affiliate marketing group in Indianapolis, which is how I first met Blake. Thanks to Blake for sharing the DVDs he won from Affiliate Summit.

  • Sales Insight from Google Analytics Service Providers

    Google Analytics’ Service Providers listing can give you insight into who is visiting your website each month.

    I was showing one of my client’s their web statistics for the month via Google Analytics and discovered that there was some useful information that I hadn’t been sharing before. When I showed them the Visitors section I drilled down through Network Properties to show them the Service Providers. While Google may have intended this to show Internet Service Providers (ISPs), if a company has a T1 or other type of prosumer connection to the Internet, the name of the business will display instead of the ISP. What that means is that the client now has a view of some of the businesses visiting their site and how often.

    For those with an active sales pipeline, information like this can be invaluable. Who better to sell to than those who have already been visiting your site? In the case of the client who helped me discover this, they found out someone at a major corporation had been viewing their web site regularly. Now, it could be anyone at that company and it could be for any number of reasons, but what it does indicate is that your web site has something they keep coming back for. When we reviewed the history of that company, they had visited almost every month for the past year. I’ve since started emailing out this page specifically as part of my monthly hosting report.

    Too Much Information?

    Depending on the amount of traffic your web site has, you may need to use the filter at the bottom of the listings (not pictured). You can either include or exclude words by using the “containing” or “excluding” drop-down, respectively. Use ‘pipes’ instead of spaces or commas to search or exclude multiple terms. For example, to exclude the most popular ISPs, you would write something like this:

    verizon|comcast|road runner|embarq|sprint|bellsouth

    Advanced Filter

    For a more advanced Service Providers search, try the Advanced Filter. Click “Advanced Filter” next to the search box, which brings up the dimension “Service Provider” with the condition “Containing” and a blank value. That much is the same, so here is the ‘advanced’ part. If you want to contain one or more values (remember to use the pipes) and exclude others, add a second dimension for “Service Provider” and choose excluding and your search value.

    But wait, there’s more. As you may have noticed, you can also add a metric for Visits, Pages/Visit, Avg. Time on Site, % New Visits, Bounce Rate, and Goals. When used together with Service Provider, you can seek and sort the visitors by number of visits, number of pages, and so on. This is a potentially very powerful sales tool and one that should not be overlooked in your web analytics.

    IP Exclusion

    If you want to exclude your own business or your webmaster’s business from Google Analytics, which can sometimes skew your data, use the IP exclusion feature. To do this, click on the “Edit” button for your site on the main profile page. On the “Profile Settings” page, scroll down the page until you see the box named “Filters Applied to Profile” (below goals). Click on the “Add Filter” link, and you’ll be taken to the “Create New Filter” page. Once there, put in the IP address(es) you want excluded and then click “Save Changes”. This will keep your business from being counted in Google Analytics. If you’re not sure what your IP address is, just Google, “What is my IP?”

  • How to Differentiate from Competition on the Web

    As recent as the late 90’s just having an IT department set you apart from your competition and gave your company an edge, but by the early 2000’s it wasn’t enough anymore. Every business worth its salt had bought computers, built networks, and setup servers. IT had gone from a luxury to an appliance.

    In the late 2000’s the same sort of shift occurred in web design. First, just having a website gave you an edge, then it was SEO that put you on top, now it’s social media, community involvement, being human and transparent, or content marketing. Web design and SEO are now standards – it’s what else you do that sets you apart.

    How to Set Yourself Apart from Your Competition

    If having a great website and search engine optimization are now the new baseline, then how will your company stand out against the competition? The smartest people in the room are saying three things:

    • Humanize your business.
    • Consider your community.
    • Create great content.

    Humanize Your Business

    Mimi Henderlong of Threadless says, “Staying human creates loyalty,” and part of being human is making mistakes, “Mistakes are OK! Even can bee good.” International advertising firm, gyro, says that people don’t buy from businesses, they buy from people. Consider telling a story about someone who works at your company and make your customer the hero. Be as transparent as possible. Share what your company believes in and why the employees do the things they do. You may have heard that people don’t care about what you know until they know how much you care, but as Simon Sinek says, “People don’t buy what you do, they buy why you do it.” Start with why.

    Consider Your Community

    Threadless is a community-powered ecommerce website that is highly engaged with it’s community, partly because of Mimi’s work, who believes there are four core values of a healthy community:

    • Benefit – What is the benefit to the community? Why does someone join a community?
    • Influence – Do users have influence? Do they know what to do?
    • Belonging – Do they feel like they belong? Do they know what to do?
    • Empowerment – Ambassador programs, elevate members, badges, camps, events

    Create Great Content

    “I don’t care about what you care about, but you should,” said Merlin Mann of 43 Folders when talking about priority. Merlin is passionate about helping people do more with their lives by doing less things that don’t matter and focusing on doing things that are great. If you focused less on the email that comes in every 4 minutes to the project you’ve been trying to complete for the last 4 months, do you think you could complete it faster? Is the project really a priority if you keep checking your email? Does the project even matter? Merlin Mann says, “If you say ‘yes’ to everything there’s no time to make something great.” And great content is one of the primary things that will set your company and yourself apart from your competition.