Erich Stauffer

Tag: Success

  • Grain Harvest? More like Great Harvest!

    I recently wrote about how I typically work and network in Indianapolis and while it started out as a way to discuss how to get the most out of little pieces of the city (what in my mind I call “hacking the day”), it ended up being more about networking and how I spend a typical day in the Carmel, Indiana area.

    After writing it I ended up telling my friend, Jason, about Jerry at the Great Harvest Bread Company in Carmel, Indiana. Jerry recently joined our BNI group in Carmel, and his business cards can be used to get a free loaf of bread.

    They are located next to the Stacked Pickle across from Meijer on Penn and Carmel Dr. They grind their grain each morning and only use natural ingredients.

    They want to do catering so Jerry is wanting to come give a groups a free catered lunch as a way to advertise their catering service. If you’re interested, contact:

    Great Harvest Bread Co.
    12505 Old Meridian, Suite 100
    Carmel, IN 46032
    317-575-8800

    I recently had lunch at Great Harvest Bread Company and I wanted to share a little bit about the experience. When I first walked in I got greeted by a fresh-baked slice of bread to try while I looked over the menu. Since I had just got back from Tom and Chee’s in Cincinnati, I was still craving a BLT so I ordered a BLT panini. Drinks were self-serve and coffee was available from a pump carafe in three flavors. After a short while, my sandwich was brought to me along with a wrapped pickle spear, which was delicious.

  • How I Made it as an Entrepreneur

    I got this email from an old friend today and wanted to post my reply to him:

    So how are things at Watershawl these days? You still able to make a living off of it all? I’m pretty anxious to hear all about what you’ve got going on these days. It seems like you’ve been away for a while now… it was sink or swim time and you swam!

    I’ve got that itch again. You know the one where I want to make money my way. I won’t lie they really take care of me there, and I’m learning tons every single day, but I’m starting to read blogs about making money from home and what not again. And it reminded me that I haven’t checked in with you for a while on where you’re at.

    Take Care,

    Jake

    My experience at Watershawl can best be described by the attached picture, but yes, I’m able to make a living off of it. The issues I have are not unique to my business though and that’s cash-flow (you know, the stuff the Cash Management guys talk about all the time). What that means is that although I make enough over time, it doesn’t always come in at the same rate I need it to go out for bills. In other words, it averages out alright, but isn’t always timed right. For example, this month I’m scheduled to make a $400 profit over my bills (something that never hardly happened when I had a normal job), but right now I don’t have anything. It’s like that pretty much every month and that’s because I didn’t have a savings account (and still don’t).

    I don’t think the itch to leave will ever really go away (unless you die inside), but there are ways to test the waters before you jump in. First of all, start thinking of your job as your biggest client and try to stop ‘expecting’ a paycheck and start trying to ‘earn’ a paycheck. This will put you in the mindset you’ll need when dealing with clients outside of a employee relationship. When I left I had 1 boss, but now I have over 20 (the number of current clients). My time is not my own. It wasn’t then and it isn’t now. I have to work for them just like I had to work for my old job. The difference is that if I work more, I get more (and I can charge more). I also get to sleep in and do whatever I want. 🙂

    My recommendation to you would be to take advantage of where you’re at and LISTEN to what people are saying. What I mean by this is if you can start to hear what people’s problems are, stuff they complain about, and/or what their pain points are, that’s the beginning of discovering a product, service, or business that you could start in order to solve that need. You’re in a better position in some ways than I am for finding out that information. I would love to find out what problems commercial loan officers have or what problems their clients have. If you can find a problem that you can solve + a customer that is both willing and able to pay for that solution, you have a business idea.

    The key is to iterate your business idea until you have what’s called a product/market fit. Eric Ries talks about this in his book, Lean Startups, but you can also read Steve Blank‘s work on it. They’ve worked together so they have similar ideas. But basically, the premise is to 1) discover a problem 2) hypothesize a solution 3) interview potential customers about the solution 4) refine the solution. Once you get to a product that the customer would be MAD at you if you took away from them, you have a product/market fit and then you get funding and build like crazy. There are other subtle variations (like starting with a product instead of a customer), but being customer-centric in everything you do will pay dividends.

    One idea that I don’t mind sharing with you is a “LED light bulb replacement service” where you go to a company like a bank and say, “I’d like to save you 40% off your lighting bill and would be happy to show you how it works by converting one of your branches to LED lighting at cost – if you like it, we’ll do the rest of your branches too, if not, we’ll go on our way and thank you for your time.” Essentially, you’re going in, finding out how many bulbs they have, estimating the cost upfront and the cost savings, and then swapping them out in one day. You can even do a buy-back on existing fluorescent light bulbs that you can either trash or sell to someone else.

    A typical day for me is waking up around 8, checking my email for emergency work, working on some projects for customers (usually web edits), reading up on subjects in my field, visit a customer at their location or at a restaurant for a meeting, attend a networking meeting or meetup at night, and then in bed by midnight. I recently joined a networking group called BNI and am active on Meetup.com. I run my own group called Indianapolis Marketing and attend several others as well as Tech Point meetings, which are put on by a partnership with the State of Indiana. I use blogging to content market online, but that’s less successful than in-person networking for me. I’d be interested in hearing what you’re working on at work or in your ‘spare time’.

  • Problem Solver Seeks More Things to Fix

    Recently I’ve been rethinking how I feel about work and jobs. As you may or may not know, I help business owners solve technology and marketing problems, which gives me some freedom to choose who I work with and when. I don’t have fixed hours and if I work more, I can get paid more, but it’s not all roses and cherry blossoms.

    When you run your own business, while you may earn more, much of your work is doubled or even tripled. Not only do you have to do the work, but you have to go earn it, and then process all the finances, documentation, and taxes on the back end. In a traditional job environment the work is handed to you and you just do it. When it’s done, someone else processes it. Your work is finite and so is your pay.

    A Paradigm Shifts Again

    For ten years I worked full time jobs in banking and technology, and I always would told myself I’d be happier running my own business until one day I did. I started off running it on the side in 2007 and in 2011 I finally went full time. I do web design with HTML, CSS, and WordPress, email support with web hosts and Google Apps, and computer and network support for Microsoft products like Windows and Server 2003/2008.

    While I have been successful at running my own business, there are two reasons why I’ve recently began applying for jobs in the Indianapolis market. The first reason is because I realized that the ideas I had about working hard now in order to do much less later were not realistic. I didn’t even realize I had this mentality until after a couple of months had gone by and I discovered that there will never be a time when I’m doing ‘nothing’. I’ll always be doing something, so why not just spend some time figuring out what I want to do, not just what I can find a job doing.

    The second reason I began looking for jobs in the Indianapolis area was because I realized that it didn’t matter who I was doing the work for, as long as I was enjoying what I was doing. Even as a business owner, I have a boss. I have clients, my wife, and my Lord to report to. It’s not just willy nilly around here. I have to meet or exceed all of their expectations just as I would have to in a traditional job scenario – only more so because while the rewards are higher, so are the risks. There are no written warnings with clients, just lost opportunities in the future.

    You Are a Startup

    A friend of mine, Jason Cobb, recently coined a term, “You are a startup,” meaning that whatever you’re doing, do it like a startup. But what is a startup? A startup is traditionally a software company that is rapidly trying to create a product that is useful and monetizeable as fast as they can. It normally involves a small team consisting of a leader, a technical co-founder, and a marketer. These roles could all be one person, or it could be five people, but the point is that it’s a small team pushing out useful iterations of a product with the hopes of expanding very fast once a market can’t live without it.

    So how does a startup mentality apply to you? Whether you are working for a client or for a company as an employee, you must be producing stuff that matters, you must be a leader, and you must be marketing yourself. This means listening to your customers and getting feedback, getting to know your fellow employees, and continuing your education (via meetups, books, or traditional training).

    As I wrote about in 13 More Books for Every Entrepreneur, Reid Hoffman, (co-founder of LinkedIn) together with Ben Casnocha (entrepreneur and author) have written a book about managing your career as if it were a start-up business: a living, breathing, growing start-up of you. The thesis is that the same skills startup entrepreneurs use, professionals need to get ahead today.

    Now that I’ve experienced running my own business, I no longer look down on the traditional 9-to-5 job because I know that I can have impact either way and still accomplish my goals of learning, growing, and taking care of my family.

    12 Month Goals (and Roadmap)

    I recently subscribed to a blog I’ve been reading since 2008 called I Will Teach You to Be Rich by Ramit Sethi. Today he sent out a link to a PDF with a 12 Month Goals Roadmap worksheet, very similar to Michael Hyatt’s Life Plan. I’d like to share my answers here.

    1. What will you be doing for work? – Editing HTML, CSS, and PHP; Converting static HTML web pages into dynamic CMS blogs; converting clients from POP email access to Google Apps; training users on how to use WordPress; Affiliate Marketing; Computer Network Troubleshooting and Repair

    2. What’s your boss (or the person to whom you’ll be accountable) like? – Gives me feedback; Challenges me; Considers me an expert in what I do; Trusts my decisions; Considers my feedback

    3. Where will you be working? – The Greater Indianapolis area, preferably along US 31, Keystone Ave, or 465; In an office with time allocated to work in blocks without interruption,  the ability to get up and walk around or go outside for a walk; And good Mexican, Chinese, and Thai food nearby.

    4. How much time do you spend working? – 10 hours a day, 70 hours a week.

    5. What does your Monday look like? – Reading and sharing emails until noon, viewing reports, and responding to client requests.

    If anyone is interested in using my services or would just like to get together for coffee, please don’t hesitate to email me or follow me on Twitter.

    This is one of those personal blog posts, if you’re interested in reading more about me specifically, try this one next or not, it’s your life.

  • Top Posts of 2011

    Merry Christmas and a Happy New Year 2012

    We would like to thank you for your reading over the past year and look forward to 2012 together. As we look forward to 2012, lets take a look back at 2011.

    Here is a list of our top 20 posts from 2011 according to Google Analytics:

  • Lean Startups

    Indianapolis Lean Startup Circle

    James Paden, VP at Compendium and Mentor at Indianapolis Startup Weekend, spoke at last night’s Indy Lean Meetup about the difference between bootstrapping and lean startups. While both conserve cash whenever possible, their goals are different. Lean startups aren’t opposed to accepting funding, they just shouldn’t take it until after some customer validation has occurred.

    From Iteration to Execution

    As you can see from this chart, in lean startups, the process starts with customer discovery, then goes to customer validation. The arrow back to customer discovery indicates revisions until a product/market fit is established and the process can move over to customer creation and eventually company building. While the goal of bootstrapping is to build without incurring debt, the goal of lean is to learn from short, iterative processes (the discover and validation phases) AND to build the company as fast as possible.

    The Lean Startup

    As Matthew pointed out on my book recommendations page, The Lean Startup by Eric Ries is a great book to help your startup get started right. But what I didn’t realize until attending last night’s Indy Lean Meetup was that lean was a part of the agile method.

    The premise of The Lean Startup is to, “Apply lean thinking to the process of innovation.” After reading this book, the next time you go to make a new product or start a new company, you’ll be asking yourself, “Can we build a sustainable business around this set of products and services?” and you’ll start to look at customer requests/desires differently than you may view them today. Using innovation experiments explained in the book, you’ll be able to determine whether a new product or service is required or simply a tweak to any existing product, but Ries warns, “Stated customer feedback is not always an accurate reflection of actual need/desire.”

  • Agile Indy

    Last night at the Agile Indy meeting I learned a little bit about what Agile is. At it’s core it’s a focus on people and teams power to get things done by communicating. Agile facilitates that movement from the individual to the team and from idea to implementation. It’s similar to lean principals when it comes to short, iterative product development cycles.

    Retrospectives

    We did what they call a “retrospective” which involves these steps:

    • Brainstorm
    • Cluster
    • Prioritize
    • Action
    • Commit

    For the brainstorming session, we were looking for topics the group wanted to discuss or cared about. We used the default star-pattern of, “What do you want to…

    • = Stay the same
    • > Do more of
    • < Do less of
    • – Stop doing (it’s hurting us)
    • + Start doing

    The brainstorming is done with a “one-in-hand” post-it note process where everyone writes one thing, then puts it on a wall or board. The “Cluster” process then uses the team to sort the post-it notes into categories using the same “one-in-hand” method. Seven random people are then asked to assign the clusters into seven different categories. The group then is allowed two dots each to assign importance to the categories. One dot on two categories or two dots on one is allowed. The two most popular categories then go into discussion and from that discussion, 5 action items are created. The last step is to commit these action items to being done and completed.

    This is just one part of Agile. There are terms like SCRUM and SPRINT, neither of which I know what they mean (yet). I recently wrote about the Agile meetup as part of the broader category of what meetups mean to me, but I felt there was enough material from last night’s meeting that it deserved it’s own post.

    The most popular book on Agile in Amazon doesn’t even mention Agile in the title. Little Bets: How Breakthrough Ideas Emerge from Small Discoveries, is a book about achieving breakthrough results by, “methodically taking small, experimental steps in order to discover and develop new ideas.” The author, Peter Sims, researched what went on behind the scenes of some of the great achievements and innovations we witness in today’s world. He said, “Most of them weren’t the epiphanies of geniuses, but instead the result of masters of a specific type of experimentation. To find out the common elements of their experimental approach, I reviewed empirical and neuroscience research about creativity and innovation, and interviewed or observed dozens of people about their approach, including Army counterinsurgency strategists, architect Frank Gehry, agile software development teams, stand-up comedians, entrepreneurs who had self-financed billion dollar businesses, the rapidly growing field of design thinking, and musicians like John Legend, as well as executives inside a range of organizations such as Amazon, Pixar, Procter & Gamble, Google, 3M, General Motors, and Hewlett Packard.” As one reviewer wrote, “Constant experimentation (‘learn by doing’) is fundamental to this approach – and I would add, fundamental to Agile.

  • Don’t Change. Profit.

    Why are people so interested in the new(s)? Because they hate change. Here’s how to capitalize on that fear:

    I recently wrote about how people don’t like to change and it got me thinking, “What if I created products or services based on the premise that people hate change?” Tablet computers are revolutionary partly because they don’t have a keyboard, but one of the most popular accessories for a tablet computer is a keyboard. This is because people are used to computers having physical keyboards and they hate learning something new. Incandescent light bulbs are going to soon become illegal and people will be forced to buy fluorescent or LED light bulbs instead. People hate this and will now pay a premium for the regular old incandescent light bulbs. Nintendo releases the Wii 2, the most advanced gaming system yet, but people are still clamoring for games and accessories for the NES. It’s not retro – it’s change rejection.

    Call it whatever you like, there is money to be had in working against the onslaught of new products. Solo or one-cup coffee makers like the Keurig and their K-Cup system is now all the rage, which means there could be a market for the standard, large coffee pots you grew up with. Ebook readers and ebooks are now sold more on Amazon than traditional paper books. This could mean there is an opportunity for well-designed paper books to make a comeback. Ten years ago, in the height of the CD era, vinyl was cool. Now cassette tapes are coming back into style. Whatever is normal can become cool when change comes around. Digital wallets that use your phone to store credit and debit card information will soon replace your regular wallet, which means regular wallets will start to become cooler than ever. (more…)

  • How to Start an Internet Marketing Business

    I spoke a little bit about how to start an Internet marketing business on my blog, An Entrepreneurial Mind, but wanted to go into more detail here about how I got started in Internet marketing and what products I’d recommend. I got started in Internet marketing almost by mistake. I was doing some research about how to promote a particular site and kept running across initials like “IM” and “MS” and “30DC.” After looking into them I realized that there was thing called Internet marketing (IM) and a lot of people used Market Samurai (MS) because of going through the Thirty Day Challenge (30DC). I ended up going through what is now called The Challenge (since their was no fee for awesomeness) and got to really like Ed Dale. I eventually bought Market Samurai and have used that extensively for research. One thing I didn’t learn from any one place though was an overall strategy for how to go from start to finish on a project or a business.

    For a long time, I had a card hanging up on my wall that said, “There is a process to success,” which was a quote from Chris Farrell. Chris runs an Internet marketing service that teaches people how to make money online in easy, step-by-step processes from start to finish. What Chris has said, Ed Dale would add, “There’s a process for everything. Creativity is a process. If you’ve ever found yourself sitting in front of the computer wondering what to do next. That’s not a Focus problem…It’s a PROCESS problem.” Learn the processes of successful people and repeat them to be successful yourself. It’s not easy, it’s a process, and one that is learnable. Sir Ken Robinson, an author, speaker, and international advisor on education in the arts to government, non-profits, and education, says that, “Innovation and creativity are learnable skills, not inborn talents.”

    I’ve just recently purchased and received Sir Ken’s newest book, The Element, which tackles the challenge of determining and pursuing work that is aligned with individual talents and passions to achieve well-being and success. ‘The element’ is what Sir Ken identifies as the point where the activities individuals enjoy and are naturally good at, come together. I’m looking forward to reading it, but even more looking forward to doing it. I once had a mentor tell me that my mind was always running on a parallel track to what I was working on during the day because I was aligned with my true passion, but that once I did, I would “take off on fire.” That’s partly why I wrote what I did under my new executive coaching blog, Are You on Fire? If you’re not on fire for what you do, what’s stopping you? If you’re tired of that pit in your stomach every time you think about your work, it’s time to consider a change and if you’re looking for help on how to make money online, remember Chris Farrell’s membership program.

  • How to Start Your Own Web Design Business

    I recently wrote a blog post on my Indianapolis web design site about how to start your own web design business. I shared a little bit about how I got started, but I wanted to go into more detail here on my own blog, An Entrepreneurial Mind. When I first started, I had just quit my job (much like today, but more on that later) and had started working at a call center for a textbook publisher company (hey, at least I was closer to my dream of being a publisher there than while balancing transactions at the bank). While in training on how to interact with customers over the phone, I became friends with another new employee who had some web design experience. I explained to him how I’d had a couple of people ask me to make web sites with them and asked him if he’d like to help build a new web design company with me. Neither one of us had any experience doing so, but that also meant we weren’t afraid to try. When the call center gig ran out, we both started working on the web design business, Watershawl, full time. It was a blast, but our lack of experience caught up with us and I had to let him go. I was now on my own, sustaining the business by myself. I would meet with clients, pitch them websites, and about half of the time, get turned down. Eventually I branched into computer repair, but over time, moved into more of a consulting role.

    Today, I can safely look back and say that I’m glad that I did it, that I learned alot, but it ultimately was just a stepping stone for what I really liked doing, which was building web sites to promote products for a commission, otherwise known as affiliate marketing. I write all about affiliate marketing success at my eRich Online blog. The things I learned about web design, SEO, marketing, and promotion for my customers I’ve been able to apply for my Internet marketing business where I get paid to promote products. One of the funnest parts for me is discovering profitable micro-niches, which are subsets of a niche, which is a subset of a market. The key is to find a product with high interest and traffic, but low competition. I know you’re probably thinking that all of the niches have been explored and exploited, but there are millions of micro-niches out there and new ones being created every day. For example, Farmville, the flash game on Facebook, wasn’t around 5 years ago, but it’s a huge niche market now. It even has it’s own magazine! You can learn on your own and sometimes that’s the best way, but if you’re like me, you’ll want help in learning how to do Internet marketing.

    Oh, one more thing, I mentioned that I quit my job today. I did, actually, which really scared my wife, but we have been planning for this day for a long time, we know what it takes to be successful, and we trust in God to provide for our needs. Before I start the day or begin to work, I pray for guidance from the Lord. God is the foundation of my life, my family, and my business. Before I started this work session, I searched for a bible verse about work. I came across Collossians 3:23-24 which says, “Whatever you do, work at it with all your heart, as working for the Lord, not for men, since you know that you will receive an inheritance from the Lord as a reward. It is the Lord Christ you are serving.” In other words, Jesus is my boss – whether I work for a major corporation or myself I need to be working as if for the Lord. And just as I have meetings with my earthly bosses to get guidance and feedback, I am having meetings, through prayer and meditation, with the Lord, my boss.