I do IT services for dentists and dental offices, specifically Dentrix training and implementation, Google Apps intranets, and WordPress websites.
I’m an IT Business Analyst that provides IT services for dental offices. I’ve been providing IT services for 7 years after graduating from IU in Indianapolis. I’m A+, Network+, and Microsoft certified. I have experience with Dentrix G4 and G5 and am looking for other dental offices who are considering switching to Dentrix.
I recently upgraded a dental office in Indianapolis from Dentrix G4 to Dentrix G5. I’ve also helped them with their dental website design and online marketing efforts from Facebook to Twitter to Google Adsense. In addition to technical design and implementation, I also do business consulting in the form of staffing models.
It’s become cliche to say you’re experienced at Microsoft Office, but I’d say I’m a pretty advanced Excel user. I even made an analogy at my last Indianapolis Marketing Meetup meetup that Google Analytics’ database could be manipulated similarly to a pivot table in Excel. Excel is a great tool and one I’m fond of for organizing and displaying information, which is something I really like doing.
In fact, you could boil almost everything I do down to organization and display because whether I’m setting up a Windows server, a network architecture, a website in WordPress, an Intranet in Google Apps, or a custom dashboard in Excel, I’m always doing the same thing: categorizing, organizing, and displaying information so it’s easy to follow, easy to read, and useful.
Do I always succeed? No, but I’m continually seeking ways to get better – and I adapt to my users. Dentrix is a perfect example of this. I didn’t set out to learn Dentrix, but when no one in the dental office knew how to use it, they asked me to learn it and teach others – so that’s what I did. Now I realize that Dentrix is just CRM software to organize and display patient information to dentists. Who would have thought?