• Business Analyst Glossary of Terms

    Business Process Management (BPM) A field of management focused on aligning organizations with the wants and needs of customers (internal or external). It is a gestalt view of management that promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. Business process management attempts to improve processes continuously. Business Requirement Specifications […]

  • The Zero One or Infinity (ZOI) Rule

    I learned something yesterday that I wanted to share really quick: there is no two in programming, but this can apply to troubleshooting and database design too. What this means is that there are units that either aren’t allowed to exist, are allowed (or supposed) to exist only once, and those that are allowed to […]