• All I Really Need to Know About Process Management I Learned Washing Dishes

    The first job I ever had was in during high school at a fancy restaurant called Heiskell’s Restaurant and Lounge. I washed dishes 3 nights a week (Thursday, Friday, and Saturday). Although I worked there with several of my friends, it was still one of the worst jobs of my life. For 3 years I […]

  • Organizational Habits

    I recently read The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg after Zac said, “I have a book recommendation for you, and I won’t take ‘No’ for answer.” It came out in February of 2012 and is both timely and historical in it’s references. There seems […]

  • Business Analyst Glossary of Terms

    Business Process Management (BPM) A field of management focused on aligning organizations with the wants and needs of customers (internal or external). It is a gestalt view of management that promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. Business process management attempts to improve processes continuously. Business Requirement Specifications […]