Service Scheduling Online Software

WordPress Scheduling and Online Estimators

Our Noblesville carpet cleaning client wanted a way to keep track of appointments and allow clients to schedule and possibly even pay on his website. His site runs on WordPress so we looked into a WordPress plugin for a calendar that we’ve used before successfully, however it has to be updated manually and doesn’t interact with other estimator scripts or even with Google Calendar. The All-in-One Event Calendar allows you to import a Google Calendar, but it didn’t meet all of his needs. The Appointy Scheduler said that it can 2-way sync with Google Calendar (meaning that if someone makes an appointment online, it can sync to your phone); allows someone to book an appointment; will send them an SMS alert prior to the appointment; and allows you to accept pre-payments. That sounded like what he was looking for, but it didn’t have an estimator. The WebReserv plugin and Booking Bug are other options similar to the Appointy Scheduler.

When we looked into a WordPress price estimator we only found the Thickthumb Price Calc, but it’s not very built out. To get a custom estimator script built, it meant hiring a programmer to make it for him as that’s not something we do, but we expected to pay around $200 for this based on what we saw at Freelancer. However, there is a estimator script that can be bought for $30 and customized here. Knowing all of this, it makes the WordPress Calculator plugin look quite reasonable and maybe the best bet.

Other Online Service Scheduling Software

The simple ability to schedule online is a something you can get for free from  Schedulicity. CEO, Jerry Nettuno, said “We learned it’s not really the calendar. Anybody can have an online calendar. For a service-based business, the relationship with customers is much different than in other types of businesses. Giving them the tools to manage that relationship is where things get interesting.”

Marc Woodward, vice president of marketing for GenBook, concurs. “The sophistication of the average small business user demands a rich feature base,” he says. For example, “It has to be real-time. Can a customer schedule an appointment and get instant confirmation? They don’t want to wait to hear back or be presented with three choices. We’ve heard anecdotes of customers standing in front of the salon, wondering, ‘Can I get my hair cut now? Can I get a massage now?’”

In fact, Melody McCloskey, CEO of StyleSeat, says her service for beauty and wellness professionals is “a platform for people to run their entire business on, from maintaining a website to building word of mouth and retaining clients.”

For web design service and WordPress setup and configuration in the Indianapolis area, consider Erich Stauffer Web Design and Technology Consulting where we make the web work better for you.