• Business Process Management Tasks

    Business Process Management Tasks Business process management tasks can be grouped into five categories: design, modeling, execution, monitoring, and optimization. Design Process Design involves both the identification of existing processes and the design or recommendations of future processes. Areas of focus include representation of the work flow, the forces that act on it, interruptions, deadlines, […]

  • Innovation Comes from Customers

    Customers will think of things you never thought of and use your products in ways you’ve never imagined. Learn to harness this phenomenon and you’re on your way to having a more innovative company.

  • The Apple Tree

    I woke up this morning to a direct conversation with God. I was facing the window, which has no shades, and outside the window is the apple tree. It has not bared fruit for two years and I have been planning to cut it down to allow the sapling maples growing around it to thrive. […]