• Can You Skip the ‘As-Is’ Process Analysis Altogether?

    In a process improvement project is it best not to spend too much time on detailing an ‘as-is’ process analysis and focus on the ‘to-be’ process instead? One of the arguments against detailing an as-is process analysis is that it precisely hinders the involvement of the people as they may be afraid to be evaluated. […]

  • Change Management

    Change control within is a formal process used to ensure that changes to a product or system are introduced in a controlled and coordinated manner. It reduces the possibility that unnecessary changes will be introduced to a system without forethought, introducing faults into the system or undoing changes made by other users of software. The […]