Tag: business analysts

  • The Room of Requirement: Why Hidden Spaces Appear in Stories, Organizations, and Real Life

    The Room of Requirement: Why Hidden Spaces Appear in Stories, Organizations, and Real Life

    In Harry Potter, the Room of Requirement is one of the most powerful ideas in the entire series – not because it’s magical, but because it’s true.

    The room appears only when it’s genuinely needed.
    It takes the shape of whatever solves the immediate problem.
    And it exists outside official authority, yet quietly makes survival possible.

    It doesn’t show up because the school planned well.
    It shows up because the institution failed to provide something essential.

    That pattern turns out to be everywhere – in movies, in organizations, and in real life.

    The Room of Requirement in Harry Potter

    At Hogwarts, students don’t use the Room of Requirement because they’re rebellious or sneaky.

    They use it because:

    • the curriculum doesn’t prepare them for real danger
    • authority figures are constrained, compromised, or absent
    • open discussion would expose vulnerability or incompetence

    Dumbledore doesn’t officially sanction it.
    Umbridge would destroy it instantly.
    Yet without it, the students would be helpless.

    The Room exists because truth, practice, and preparation needed somewhere to live.

    The Rooms in The Goonies

    In The Goonies, the kids don’t operate from city hall, the police station, or their parents’ living rooms.

    They operate from:

    • basements
    • tunnels
    • hidden pirate ships
    • off-the-map spaces adults don’t control

    Why?

    Because the official system has already decided:

    • their homes are expendable
    • their voices don’t matter
    • efficiency matters more than people

    So they build their own operating space – informal, risky, collaborative – and save what the system was willing to lose.

    That’s not childish fantasy.
    That’s an accurate model of how under-supported groups survive.

    Rooms of Requirement in real organizations

    This isn’t just storytelling. It happens in real companies all the time.

    First example: inventing leadership when it isn’t allowed

    At one agency I worked at, there was a clear need for a function the company didn’t want to formally support. The work still needed to happen — so a small group of us created a private space where we could:

    • talk honestly about how to run projects
    • share what actually worked with developers
    • cross-pollinate ideas without fear

    It worked extremely well.

    Morale improved.
    Outcomes improved.
    Leadership emerged naturally.

    Eventually, the space grew visible enough that someone tried to expose it to management. Leadership shut it down.

    Not because it was wrong – but because it proved something uncomfortable:

    The organization worked better when truth had a place to exist.

    The Room of Requirement returns

    Years later, the same pattern reappeared.

    Public discourse about how to do work was constrained – not maliciously, but structurally. Visibility was risky. Admitting uncertainty was punished. Narrative control mattered more than shared understanding.

    So intelligence routed itself sideways again.

    A private Slack channel emerged – half jokingly called a “Room of Requirement.” Inside it:

    • communication was fluid
    • people shared real practices
    • leadership happened without titles
    • morale went up

    No rebellion.
    No gossip.
    Just people solving the problems the formal system couldn’t acknowledge.

    And once again, it worked.

    The uncomfortable lesson across all of this

    Rooms of Requirement don’t appear because people want to hide.

    They appear because:

    • a critical function exists
    • the system won’t name it
    • the work still has to happen

    When that gap opens, one of two things occurs:

    • reality degrades openly
    • or intelligence moves underground

    Most organizations choose the second – at least for a while.

    What Rooms of Requirement are actually good for

    Used well, these spaces can:

    • preserve morale in rigid systems
    • allow learning without exposure
    • prototype better operating models
    • help people lead before they’re allowed to

    They are:

    • relief valves, not replacements
    • labs, not final answers
    • bridges, not destinations

    They buy time.
    They keep things alive.
    They prevent collapse while everyone pretends nothing is wrong.

    A practical recommendation

    Rooms of Requirement are most useful when they are:

    • small
    • voluntary
    • clearly informal
    • focused on learning, not power
    • treated as temporary scaffolding

    They should help people think, connect, and survive – not carry the entire structure on their backs.

    When they become load-bearing, something else needs to change.

    Closing thought

    Every time a Room of Requirement appears — in fiction or in life — it’s telling you the same thing:

    There is a truth this system cannot yet afford to see.

    The room isn’t the problem.
    The room is the signal.

    And learning how to read that signal – without confusing it for the solution – might be one of the most important leadership skills there is.

  • Case Study: Leading Without Authority During Organizational Transition

    Case Study: Leading Without Authority During Organizational Transition

    Setup: The Problem

    Organizational transitions are deceptively risky.

    • New leadership arrives.
    • Roles are redefined.
    • Processes are renamed, reframed, or re-scoped.
    • And major projects are launched at the same time.

    On paper, everything looks aligned. In practice, something more subtle often emerges: a gap between formal ownership and actual system understanding.

    I recently found myself in that gap.

    I was part of multiple conversations involving:

    • Legacy leadership handing off institutional knowledge
    • New executive leadership setting direction
    • New and existing managers aligning on delivery
    • A large, high-visibility project preparing for client kickoff

    My formal role was Business Analyst.
    My functional reality was broader.

    I could see:

    • Delivery risks forming before the project officially began
    • Ambiguities in ownership that would surface later as failure points
    • Missing context among key operators who had not yet absorbed prior decisions, constraints, or intent

    At the same time, I had no explicit authority to lead the project, redesign roles, or enforce process changes.

    This created a tension that many senior individual contributors (ICs) recognize: Do I step in early to prevent failure—or stay quiet and let the system reveal its weaknesses later?

    The Risk of Doing Nothing

    Doing nothing would have been the safest move politically—and the most dangerous move operationally.

    The risks were clear:

    1. Failure Before Momentum – Without early structure and shared understanding, the project risked stalling before kickoff—creating client uncertainty and internal rework.

    2. Invisible Debt – Misalignment at the start compounds. What looks like “small confusion” early becomes:

    • Timeline slips
    • Blame diffusion
    • Escalations that feel sudden but were predictable

    3. Misattributed Outcomes – If the project failed, leadership would ask:

    • “Why wasn’t this flagged earlier?”
      If it succeeded through quiet intervention:
    • Credit would be diffuse
    • Ownership would remain unclear
    • The same risks would reappear on the next project

    4. Personal Burnout – Silently compensating for gaps without mandate leads to resentment—from others and from yourself.

    Doing nothing wasn’t neutral. It was a decision to defer clarity at a high cost.

    The Solve: Leading Without Replacing Ownership

    The solution was not to “take over,” and not to disengage.

    It was to shift posture.

    Instead of acting as a shadow project lead, I focused on three principles:

    1. Reduce Forums, Increase Precision – rather than surfacing concerns in large leadership meetings, I requested a smaller alignment session with:

    • The project manager
    • The technical lead
    • Myself

    The goal was not to direct—but to surface shared understanding and unknowns before public exposure.

    2. Name Risk Without Solving It – I focused on articulating:

    • What was unclear
    • Where dependencies were unowned
    • Which decisions were still implicit

    I intentionally avoided:

    • Assigning myself execution
    • Pre-solving problems that belonged to other roles

    This preserved ownership while making risk visible.

    3. Document, Don’t Perform – every insight was captured as:

    • A framework
    • A summary
    • A set of explicit questions or decision points

    This created:

    • A record of foresight
    • A shared artifact others could own
    • Protection against both silence and overreach

    The outcome wasn’t immediate validation. It was something more durable: structural clarity without political damage.

    The Outcome

    The project entered kickoff with:

    • Fewer unknowns
    • Clearer ownership boundaries
    • Reduced chance of early derailment

    Equally important, I avoided the trap of becoming:

    “The person who unofficially runs things but officially owns nothing.”

    The system—not the individual—was strengthened.

    Closing Insight

    Senior-level contribution is often misunderstood.

    • It’s not about speaking the most.
    • It’s not about fixing everything.
    • It’s not about being right in the room.

    It’s about improving the system while respecting its boundaries—until those boundaries are formally redrawn.

    That kind of leadership is quiet, uncomfortable, and often under-acknowledged in the moment.

    But it’s the difference between temporary rescue and sustainable delivery.

    One question to leave you with

    Where in your own work are you compensating for gaps that the system itself needs to see?

  • A Day in the Life of a Business Analyst

    Boiling a business analyst’s primary functions down, you get the following:

    • conceptualize, visualize
    • troubleshoot, problem solve
    • research, mine data and reports
    • identify trends and patterns, predict
    • identify similarities and differences
    • interact with people, communicate
    • innovate and discover solutions to problems
    • create proof of concepts, write business cases
    • document procedures and implement solutions

    Here is a day in the life of a business analyst using some of these primary functions:

    Visualization, conceptualization, and problem solving approaches over a time have matured and are quite structured and repetitive (if done well). However, no matter how structured and repetitive your documents and processes are, the people you work with and report to will always be there to throw obstacles in your way – so expect it. The business analysts role is to confront these challenges everyday at work and constantly innovative to come up with a workable solution.

    A typical business analyst’s day usually contains complexity and challenges, which require an individual to conceptualize, design, research, and report on a variety of products and/or procedures. You may be presented with a question but no data, or data without a clearly defined question. An analysis cannot really start until both the question and the data set is clearly defined. I call this QDAR, which stands for:

    • Question
    • Data set
    • Analysis
    • Report / Revision

    This is similar to STAIR, which is:

    • State the problem
    • Define the Tools
    • Algorithm (procedure)
    • Implement
    • Revise

    Business analysts have to interact with people who have the data but are not ready to part with it for some reason. Maybe they are afraid of what you are going to do with it (such as use it against them) or maybe they feel like you are replacing them (“Hey, I’m the one who owns that data!”), so some social skills definitely come in handy.

    A lot of the time the work you are doing is up in your head. This means you may often look like you don’t have work to do. This is unavoidable, but some things you can do is to make active use of a white board and/or sheets of scrap paper on your desk as a way to look busy, but truly to make sure your ideas get down on paper.

    Some times you’ll lead projects even if you are not a project manager. This means you’ll have to collaboratively strategize, generate acceptability, and ownership. Getting all these people on the same platform and presenting the idea through their perspective while keeping everybody’s attention is one of the hardest parts and primarily what your function will be along with organization of the project.

    Before beginning any big endeavor you’ll want to create a sort of proof of concept (PoC) document. Don’t get too caught up in formalities here. This report is for you as much as your boss to help guide you through the project or task. You’re more than likely going to be working on more than one thing at a time and you’ll likely get pulled away long enough to forget your ideas about the initiative so get th plan down on paper while you can. Use the STAIR acronym if it helps. If there are Business Requirement Specifications (BRS), include those in the document too.

    Once the plan is in place, revised, and approved, it’s time to start implementing. Execution may be the easiest part, but sometimes is the hardest to do because its not analyzing, it’s work. If you’re making a system change, be sure and use change control processes, and when you are done, test, and review. Finally, report on the initiative, get feedback, and move on to your next assignment. You’ve just had a productive day!