As your Supply Chain Business Director, I will be the primary lead for your E-Commerce Supply Chain Strategy. As the functional lead for E-Commerce strategy, I will be responsible for developing, innovating and driving new thought process in the E-Commerce space and spearheading cross-functional engagement to deliver current objectives and navigate challenges. I will contribute to develop and influence the ecommerce strategy as the key resource engaging with the Chief Ecommerce & Digital Officer. I will work to identify opportunities to impact these areas with a cohesive solution strategy. I will elevate your company’s internal strategy and current approach, while also ensuring I understand the external landscape. I will not be focused on the day to day, rather I will be focused on developing a business strategy for the long-term.
Primary Responsibilities:
1. E-Comm Strategy Leadership:
- Act as a functional leader to identify potential challenges, identify objectives, and develop cohesive E-Comm strategy with cross-functional E-Comm leaders across NUSA
- Influence Supply Chain process, resource, and structure to ensure the function can support E-Comm strategy
- Advise the function and business on the best strategies and options to select, implement, and execute to achieve their E-Commerce goals
- Understand external landscape and direction of E-Comm customers to maximize supply chain efficiencies while partnering internally to ensure supply
2. Strategic Leadership:
- Develop strategies for the long term (3-5 years) that create opportunities for breakthrough performance in the E-Comm space and help avoid major issues before they arise.
- Act as a functional leader enabling the Supply Chain E-Comm Strategy, having a holistic view of the Supply Chain E2E process.
3. E-Comm Strategy Leadership:
- Act as a functional leader to identify potential challenges, identify objectives, and develop cohesive E-Comm strategy with cross-functional E-Comm leaders across NUSA
- Influence Supply Chain process, resource, and structure to ensure the function can support E-Comm strategy
4. Innovation:
- Increased ‘Speed to Market’ through effective coordination of Innovation & Renovation execution.
- Influence functional and divisional strategies to meet the demands of E-Comm customers and accounts.
- Across all Supply Chain teams, manage the critical paths leading to improved adherence to timelines. The role also involves challenging procurement and distribution lead times & manufacturing efficiencies, as well as being the face of Supply Chain in cross-functional E-Comm leadership space.
- Focus on the exploration and solutioning around Supply Chain opportunities in the E-Comm space
- Understand the internal and external E-Comm landscape to develop and continuously evolve the NUSA Supply Chain E-Comm strategy
5. Customer Facing:
- Coordinate and align initiatives with key E-Comm customers. Identify key customer initiatives to drive value to the division and optimize distribution.
6. Physical Logistics (Transportation, Customer Service, Warehousing):
- Partner with physical logistics leadership to enhance E-Comm distribution strategy according to functional and customer needs.
7. People:
- Develops, coaches, and recognizes team members for personal and professional growth. Ensures that resources & capabilities are available within the Supply Chain teams.
Other achievements:
- 10+ years’ experience.
- 10+ years of progressive leadership responsibility
- 10+ years of E-Commerce experience
- Detailed knowledge of: Demand and Supply Planning, MBP Best Practices and processes
- Understands Fulfillment (transportation and deployment) process to support on issue resolution and decision making during critical situation.
- Understands MRP and Detail Scheduling process to support on issue resolution and decision making during critical situations.
- Strong understanding of T&P (Manufacturing Capabilities) & Procurement that will support during crisis situation and escalations.
Experience:
- Ten or more years of relevant operational experience in Supply Chain at market/business/network level in these areas:
- Demand & Supply Planning (Divisional), Decision Support (Supply Chain), Factory Operations, Fulfillment, MBP Process.
- E-Commerce Strategy
- Leadership role & proven success in people development in one of the functions across Generating Demand or other Ensuring Supply areas of:
- Technical & Production- Customer Service
- Demand & Supply Planning
- Purchasing: Desirable to have had worked on a leadership position in a LEAN organization, who has adapted LEAN concepts and tools as part of their way of working. Desirable to have had experience implementing LEAN concepts and tools.
- Experience working with a shared service, process driven or service center environment (Center of Excellence).
Skills:
- Excellent analytical aptitude with a proven ability to analyze/interpret data
- Ability to manage multiple projects and initiatives on tight deadlines and delegate accordingly
- Strong leadership skills with proven ability to manage and develop individuals and teams effectively
- Strong negotiation and collaboration skills to influence stakeholders at all levels within the organization
- Strong and creative problem-solving skills and future-looking lens
- Ability to develop strategy in ambiguous situations
- Strong business orientation and solid understanding of End-to-End Supply Chain processes
- Demonstrates a strong desire to develop trust and long-term relationships
For supply chain operations for ecommerce, connect with me on Linkedin or email me to schedule a call.