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Using Middleware to Eliminate a FTE as a Product Manager
Sometimes a simple product improvement can lead to dramatic changes in business processes and personnel changes. This is a story about how custom middleware eliminated a FTE. At Skinny & Co., as a product manager, one of the products I managed was Fishbowl Inventory (along with the processes and technologies that were involved and integrated…
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Don’t Change. Profit.
Why are people so interested in the new(s)? Because they hate change. Here’s how to capitalize on that fear: I recently wrote about how people don’t like to change and it got me thinking, “What if I created products or services based on the premise that people hate change?” Tablet computers are revolutionary partly because…