Erich Stauffer

  • An Introduction to Staffing Models

    Staffing Models is initially a two-step process of identifying the organizational mission, what metrics to track, and what processes there are. The next step is to find out how long it takes to do each task, how much volume they typically have, and then provide the tools to both track and report that information. Utilization…

  • The Zero One or Infinity (ZOI) Rule

    I learned something yesterday that I wanted to share really quick: there is no two in programming, but this can apply to troubleshooting and database design too. What this means is that there are units that either aren’t allowed to exist, are allowed (or supposed) to exist only once, and those that are allowed to…